Company: Epic Mind, Krishnapuram Colony, Madurai – Tamil Nadu
Contact: info@epicmind.in | +91-8525877970

1. 📚 Digital Nature of Our Services

At Epic Mind, all our training services, including online courses and resources, are digital in nature. Therefore, no physical shipping of products or materials is required. All course materials, access credentials, and resources are provided electronically via email, student dashboards, or learning portals.

2. ⏱️ Course Access Timeline

Upon successful payment, users will typically receive:

  • ✅ Course access details within 24–48 hours

  • ✅ Confirmation email with login credentials or further instructions

  • ✅ Any supporting resources or documents via email or portal

If you do not receive access within this time, please contact our support team immediately.

3. 🌐 Delivery Methods

All courses and content will be delivered through one or more of the following channels:

  • Learning Management System (LMS)

  • Google Classroom, Zoom, or Google Meet (for live classes)

  • Direct Email with downloadable links

  • WhatsApp for initial confirmation or communication

4. 🛡️ Non-Delivery or Access Issues

If you experience any issues with course delivery or content access:

We will address your issue within 1–2 working days.

5. ❌ No Shipping Charges

As there are no physical goods, there are no shipping charges applicable to any course or service offered by Epic Mind.

If you need help accessing your digital course or require guidance post-enrollment, our support team is here to assist you every step of the way.