Return and Refund Policy
Effective Date: 10th March 2024
EpicMind Software Training Academy
Location: Madurai, Tamil Nadu
Contact: info@epicmind.in | +91-8525877970
At EpicMind Software Training Academy, we strive to provide quality education and the best learning experience. However, we understand that unforeseen situations may arise, and you may need to withdraw from a course. This Return and Refund Policy outlines the conditions under which refunds will be provided.
1. Eligibility for Refund
You are eligible to apply for a refund based on the following conditions:
- 100% Refund: If the refund request is made within 5 days from the date of billing.
- 50% Refund: If the refund request is made between the 6th and 10th day from the date of billing.
- No Refund: No refunds will be issued after the 10th day from the date of billing.
2. How to Request a Refund
To request a refund, please follow these steps:
- Send an email to info@epicmind.in with your billing details, reason for the refund, and course name.
- Our team will review your request and respond within 3-5 business days.
- If approved, the refund will be processed through the original payment method.
3. Refund Process and Timelines
- Refunds will be processed within 7-10 business days after approval.
- Refunds for payments made via debit/credit cards or online banking may take additional time depending on the bank or payment gateway.
4. Non-Refundable Situations
- No refund will be issued if the request is made after the 10th day from the date of billing.
- Refunds are not applicable for completed or fully attended courses.
- Course materials or access to digital platforms provided will be disabled upon refund approval.
5. Contact Us for Refund Support
For refund-related queries, please contact:
Email: info@epicmind.in
Phone: +91-8525877970
Thank you for choosing EpicMind Software Training Academy. We appreciate your understanding of our refund policy and remain committed to supporting your learning journey.
